frequently asked question
HERITAGE EMPOWERMENT
- Preserving Heritage
- Empowering Artisans
- Blending Tradition with Innovation
- Global Reach
- Sustainable Growth
What types of handcrafted products does Best JRJ International LLP offer?
We offer a range of traditional handmade products, blending heritage craftsmanship with modern innovation.
How does Best JRJ support and empower artisans?
We connect skilled artisans to global markets, provide modern tools, and ensure fair compensation to sustain their craft.
Do you ship internationally, and what are the shipping charges?
Yes, we offer worldwide shipping. Charges vary based on location and order size.
Are your products entirely handmade or do they include modern techniques?
Our products maintain traditional craftsmanship while integrating modern techniques to enhance quality and durability.
How can I partner with Best JRJ as a retailer or collaborator?
You can reach out to us through our contact page to explore partnership opportunities.
What type of furniture do you offer?
We specialize in premium handcrafted solid wood furniture for bedrooms, dining rooms, living rooms, and home décor. Our collection includes beds, dining tables, sofas, console tables with mirrors, TV units, coffee tables, and more – all crafted with elegant finishes and timeless designs.
Are your products made from real solid wood?
Yes, all our furniture is made from high-quality solid wood such as teak, mango, and sheesham. We ensure durability, strength, and premium craftsmanship in every piece.
Can I customize furniture according to my needs?
Absolutely! We offer customization options in size, finish, fabric, and design. Contact us with your requirements, and our team will help bring your vision to life.
Where are you based and do you ship internationally?
We are based in India and ship worldwide. Our major export destinations include the UAE, Middle East, and other global markets. Shipping charges and timelines may vary depending on location.
How can I place an order?
You can place an order by:
Contacting us via email at customercare@bestjrjinternational.com
Filling out the inquiry form on our website
Sharing product codes or screenshots from our catalog for reference
What are your payment terms?
We accept payments via bank transfer or other secure methods. For custom or bulk orders, a 50% advance is required, and the balance is payable before dispatch.
Do you offer bulk or B2B pricing?
Yes, we welcome wholesale, retail, and project-based B2B orders. Please contact us with your company details and order volume to receive a custom quotation.
What is your return or refund policy?
Returns are accepted only for defective or damaged products reported within 7 days of delivery. Custom-made or international orders are non-returnable unless damaged. Please refer to our Refund and Returns Policy for full details.
How long does it take to receive my order?
Production time for standard and custom orders typically ranges from 3 to 6 weeks, depending on complexity. Shipping time varies based on destination.
How can I get a product catalog or quotation?
Email us at customercare@bestjrjinternational.com or use our contact form. We’ll share our latest catalog and provide EXW/CIF/FOB pricing based on your port and quantity.
Is there a showroom I can visit?
Currently, we operate online and through export channels. You can request high-resolution images, videos, and virtual consultations for better product understanding.
How do I care for and maintain solid wood furniture?
Avoid direct sunlight, use coasters for drinks, and clean with a soft dry cloth. Re-oiling or polishing once a year helps preserve the natural look and longevity.